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Collaborating
for Our
Community's
Health

2024 report to
the
community.

A message from our leadership.

Professional headshot of Anthony Billittier smiling against a neutral gray background.

Anthony Billittier,
MD, FACEP

Chair, HEALTHeLINK Board of Directors

Executive Vice President & Chief Medical
Officer,
Independent Health

Professional headshot of Daniel Porreca smiling against a glass window background.

Daniel E. Porreca

President and CEO

Advancing WNY's collective health.

We continue to build HEALTHeLINK's collaborative foundation to support population health improvement efforts and advance Western New York's collective health. The HEALTHeWNY vision is driven by collaboration, coordination, and community engagement to improve health outcomes and foster healthier and thriving communities.


Utilizing HEALTHeWNY™ Dashboard.

In 2024, we continued to enhance our HEALTHeWNY Dashboard by adding new metrics, such as asthma, prediabetes, trending health patterns, and various pediatric measures, to provide even more comprehensive data insights. We engaged with local elected officials to educate them about the dashboard and demonstrate its potential uses for informed decision-making.


The availability of advance directives.

The availability of advance directives.

HEALTHeLINK has completed year one of a two-year cooperative agreement to aggregate advance care planning documents from across the community to make them electronically available to treating providers who need to know a patient's wishes at the point of care. Funding is provided through the Office of the National Coordinator for Health IT's Leading Edge Acceleration Projects (LEAP) in the Health Information Technology program.


Artificial Intelligence Initiative.

Through a New York eHealth Collaborative-funded project, HEALTHeLINK completed an Artificial Intelligence tool evaluation and infrastructure project. This infrastructure explores the implementation of AI capabilities and tools for use cases of potential practical applications supporting population health, enhancing diagnostics and treatment, improving patient care, and reducing administrative burden. We will share the lessons we learn with Qualified Entities (QEs) and medical providers across the state to use in their communities.

Support for Social Care Network.

In support of New York Health Equity Reform 1115 Waiver, HEALTHeLINK has been working closely with Western New York Integrated Care Collaborative (WNYICC), the designated Social Care Network (SCN) for the WNY Region, to improve the sharing of important health and social needs information.


The collaboration continues.

Your partners in HIE.

HEALTHeLINK continues to demonstrate HIE leadership in collaborating with similar organizations nationwide to share and leverage best practices for data-informed decision-making and improved quality of care.


Significant Milestones

18

Years of
leadership

391

Projects completed (2016-2024),
including 35 in 2024

HEALTHeLINK by the numbers.

38M+

Total results shared in 2024

14%

Increase year over year

Alerts Delivered

With HEALTHeLINK's alert notifications, providers and care coordination networks receive real-time updates regarding patient hospital admissions, discharges, and transfers, including emergency department visits.

2.6M+

Total patient subscriptions in 2024

8,288,049

Alerts delivered in 2024

1,712

Practices to receive alerts

Patient Record Lookups

Patient records lookup gives participating HEALTHeLINK provider organizations instant access to a consented patient's clinical record, obtaining information such as lab tests, radiology reports, medication history, and other relevant health information from provider EHRs across the community.

12,268,730

Patient record lookups in 2024

Results Delivered

HEALTHeLINK's results delivery service enables participating providers to receive clinical results, such as lab tests, radiology reports, and images, for their patients directly within their EHR. This functionality enhances the ability for providers to conduct pre-visit planning and reduces duplicate tests with information available in real-time.

1.5M+

Patient results delivered monthly

14%

Increase year over year

Patient Encounter Data

HEALTHeLINK enables the delivery of patient encounter data or continuity of care documents (CCDs) from a provider's EHR to share consented patients' medical information more easily and securely among treating providers.

11,885,279

Patient encounter records shared in 2024

Measuring Our Progress

1,960

Participant sites

5,254

Participating providers

1.6M+

Consented patients

HEALTHeLINK has 723 data sources, including:

597

Physician practices

26

Hospitals

11

Home health care agencies

67

Long-term care facilities

13

Regional radiology providers

9

Independent laboratory practices

3,822

Providers sending HEALTHeLINK data from EHRs

99%

Of WNY lab results available w/HEALTHeLINK

90%+

Of WNY radiology reports + images available w/HEALTHeLINK

400M+

Reports available w/HEALTHeLINK

2.5M+

Reports added to HEALTHeLINK (monthly)

Looking ahead to 2025.

Driving data-informed decisions.

Data alone doesn't create value — it's what's done with the data to improve health outcomes for our community that matters. This is why the spirit of collaboration for delivering value remains at the forefront of everything we do.

HEALTHeLINK looks forward to enhancing our infrastructure by engaging the health care community to identify and undertake projects to move our health system forward. We also remain committed to working with community organizations to ensure they have the data needed for overall population health and well-being.

Board of Directors

Anthony Billittier, MD, FACEP, Board Chair

Independent Health
Executive Vice President & Chief Medical Officer

Andrew L. Davis, MBA

Erie County Medical Center
Chief Operating Officer

Pastor George F. Nicholas

Buffalo Center for Health Equity
Chief Operating Officer

Art Wingeter, Vice Chair

Univera
President

Mark F. Perry, MD

Highmark Blue Cross Blue Shield
Senior Medical Director

Ann Marie Odrobina

M&T Bank
Group Vice President, Employee Benefits & Wellness

Allison Brashear, MD, MBA

University at Buffalo
Vice President for Health Sciences and Dean, Jacobs School of Medicine, and Biomedical Sciences

Lauren Bruckner, M.D., Ph.D.

Roswell Park Comprehensive Cancer Center
Chief Medical Information Officer Professor of Oncology Department of Pediatric Hematology-Oncology

Paul Pettit

Genesee & Orleans County Health Departments
Commissioner of Health

Michael F. Galang, DO

Catholic Health System
Senior Vice President & CIO

Eileen Morgan

Consumer Representative

Courtney Starnes

Kaleida Health
SVP, Chief Information Officer

Catholic Health logo
ECMC logo
Highmark Western New York logo
Independent Health logo
Kaleida Health logo
Roswell Park logo
Univera Healthcare logo
New York eHealth Collaborative (NYeC) logo