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HEALTHeLINK named Phase 1 winner in Health Resources & Services Administration Challenge

BUFFALO, NY, October 19, 2022 HEALTHeLINK, the health information exchange for Western New York, announced today it is a Phase 1 winner of the Building Bridges to Better Health: A Primary Health Care Challenge sponsored by the Health Resources & Services Administration (HRSA). The goal of this multi-phase challenge is to enhance access and care coordination to achieve better health and reduce disparities utilizing technical assistance solutions. There were more than 130 applicants from which HRSA selected HEALTHeLINK as one of 27 Phase 1 winners from across the country. Each winner was awarded $11,111 to help fund their project and move on to Phase 2 of the challenge.

HEALTHeLINK’s project focuses on the design and development of its HEALTHeQUALITY technical assistance solution that supports Federally Qualified Health Centers to advance health equity.

“Health center patients experience multiple barriers, such as environmental factors where they live and work, that may reduce access to health care and increase the risk of poor health outcomes,” said Drew McNichol, director of technology and security officer, HEALTHeLINK. “Through this project we are hoping to help health centers effectively improve patient outcomes with a technical solution to close clinical gaps in care and monitor social determinants of health, ultimately advancing health equity.”

Phase 2 of the challenge recently launched and HEALTHeLINK will be putting HEALTHeQUALITY into production over the next several months to collect and measure the improvement of patient outcomes.

The Building Bridges to Better Health: A Primary Health Care Challenge continues through August 2023. For additional details, visit



HEALTHeLINK is a collaboration among hospitals, physicians, health plans and other health care providers in the eight counties of western New York State to securely exchange clinical information to improve the quality of care, enhance patient safety and mitigate health care costs. HEALTHeLINK is a certified Qualified Entity and part of the Statewide Health Information Network for New York (SHIN-NY), which enables providers to access their patients’ data from across the state. HEALTHeLINK is also a founding member of Civitas Networks for Health, a national collaborative working to use health information exchange to improve health. Providers and patients can visit or @HEALTHeLINK on both Facebook and Twitter for more information.