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Guide 2 Better Care with WGRZ-TV


Our Guide 2 Better Care segments air Wednesdays during the 4pm and 11pm newscasts on WGRZ-TV. Throughout the year, local health care leaders provide education about HEALTHeLINK as well as highlighting the value and benefits of health information exchange here in Western New York.  

Elizabeth Woike-Ganga, LCSW-R, President & CEO, BestSelf Behavioral Health.

As the largest community-based behavioral health provider in Western New York, BestSelf Behavioral Health serves more than 40,000 children, families and adults each year – helping our clients to be their best selves through accessible, holistic, comprehensive mental health and substance use disorder treatment, and recovery services.

HEALTHeLINK is a key partner in delivering this high-quality care. They help us collaborate with general practitioners, hospitals and other healthcare partners so we have a complete medical picture for our clients.

Having secure access to recent tests and medications or being alerted when a client is seen at the hospital can help us update the course of treatment if needed.

HEALTHeLINK data helps us personalize care, follow trends, and direct quality improvement efforts to ensure the best mental wellness services.

It is collaborations like the one between HEALTHeLINK and BestSelf that enhance and support the health of our entire community.

Thomas J. Quatroche Jr., Ph.D., President & CEO, Erie County Medical Center Corporation.

Karen Craik, Senior Manager, Regional Health Improvement, HEALTHeLINK

Frank Cerny, Executive Director, Rural Outreach Center

Don Boyd, President & CEO, Kaleida Health

Kelly Wofford, Director of Erie County Dept. of Health Office of Health Equity

Dr. Michael Edbauer, President, Highmark BCBS of Western New York

Dr. Michael Galang, Senior VP and Chief Information Officer, Catholic Health

Dr. Lorna Fitzpatrick, Senior Medical Director, Univera Healthcare

Dr. Kevin Watkins, Public Health Director, Cattaraugus County Health Dept.

In addition, HEALTHeLINK appears regularly on WGRZ’s WNY Living to share organizational updates. To view these segments and all Guide to Better Care segments, visit the HEALTHeLINK YouTube channel by clicking, here.