Policies & Procedures

Protecting patient privacy is of the utmost importance to HEALTHeLINK. With this in mind we have developed privacy and security policies and procedures that take into account the patient’s rights and concerns. Click here to view the current HEALTHeLINK Privacy and Security Policies and Procedures.

Terms & Conditions

In addition to the policies, the Terms and Conditions provide additional participant rights and obligations related to their participation in the exchange. These are attached to the Participation Agreement that every participating entity signs prior to supplying data to or accessing data from the exchange. Click here to view the current Terms and Conditions and Business Associate Agreements.

External Networks

HEALTHeLINK has an agreement to exchange data with an external network called the eHEALTH Exchange. This network enables the secure exchange of patient data between HEALTHeLINK and providers authorized to access patient data via the eHEALTH Exchange. The Data Use and Reciprocal Agreement (DURSA) governs the exchange of information via the eHEALTH Exchange. Click here to view the agreement.