Management

Daniel E. Porreca
Executive Director


Daniel Porreca has been leading HEALTHeLINK since 2007, growing it into one of the leading clinical exchange networks in the United States. With more than 30 years of experience in the health care and technology industry, Porreca has a wealth of knowledge and a strategic understanding of health care technology and its application in the clinical setting.

Porreca serves on the governing board of the Buffalo Translational Consortium for the Buffalo Clinical and Translational Science Institute (CTSI) and serves as an advisor to the board of Stella Technology. Porreca previously served on the board of directors for the Strategic Health Information Exchange Collaborative (the pre-cursor to Civitas Networks for Health) and the New York eHealth Collaborative (NYeC) and participated with the New York State Commissioner of Health's Transparency, Evaluation, and HIT Workgroup.
Sarah Cotter
Director, Client Engagement Services


Sarah Cotter is responsible for the development and execution of HEALTHeLINK’s Population Health strategy and Value Based Care initiatives.  She works as part of the organization’s leadership team in the development of business plans, strategic planning efforts, and practice outreach. 

Cotter brings more than a decade’s worth of heath care administration, health IT, and Value Based Payment experience.  Her focus has been in supporting and transforming the way physician practices and integrated delivery systems use IT platforms to improve the way they delivery care to patients, and achieve the Triple Aim, and will continue to do so for HEALTHeLINK’s stakeholders.
Karen Kinley
HR Director & Executive Assistant


With HEALTHeLINK since 2007, Kinley serves as executive assistant to HEALTHeLINK’S Executive Director Daniel Porreca and is responsible for coordinating human resources and payroll. She also serves as a member of HEALTHeLINK’S marketing committee and serves as a scribe for various other committee and board meetings.
Jennifer Lane, PMP/CSM
Director, Project Management


Lane brings more than 20 years of project management experience within IT and human resources to her role at HEALTHeLINK. Lane is a Project Management Professional (PMP), Certified Scrum Master (CSM) and member of both the national and local chapters of PMI.

Currently, she guides the Project Management Office and together with colleagues across the organization, successfully implements a variety of projects. From building the foundation with new and improved platforms, to research and regulatory initiatives, all efforts are focused on enhanced utilities within the Western New York community.
Drew McNichol
Director, Technology & Security Officer


With 30 years of experience working in information technology on an international scale, McNichol has contributed his extensive technical and healthcare knowledge and skill to HEALTHeLINK for over ten years. He is director of technology and security officer and this combination of roles means that McNichol not only provides the technology strategy and innovation but also that he ensures that patient health information is kept private and secure as possible.

McNichol participates in the Statewide Health Information Network for New York (SHIN-NY) workgroup designed to develop common policies, standards, technical approaches and services to support New York’s health information infrastructure. He is also a member of FBI’s Infragard and was previously an adjunct professor in Trocaire College’s Healthcare Informatics program.
Jacqueline Welsch
Director, Finance & Operations


With more than 14 years of finance experience, Welsch oversees the financial planning and strategy of the organization and is responsible for the daily operational systems and processes needed to successfully and securely deliver HEALTHeLINK services. Welsch works as part of the organization’s leadership team in the development of business plans, strategic planning efforts, and project initiation and coordination.

She is a Certified Public Accountant (CPA) and a member of the American Institute of CPAs.
Patti Burandt, CHPE/CCAP
Senior Manager, Operations & Compliance & Privacy Officer


With HEALTHeLINK for more than a decade, Burandt has established a compliance team who has been instrumental in enhancing the organization’s auditing program. She has also organized a team of experts who support and service both participants and patients. A Certified HIPAA Privacy Expert (CHPE) and Certified Cybersecurity Awareness Professional (CCAP), she participates in the sMPI Data Governance Workgroup and Policy Implementation Sub-Committee and is a member of the advisory board for Erie Community College’s Health Information Technology Program.
Stephen Gates
Senior Manager, Business Development


With more than 20 years of experience in customer service and improving efficiency through technology, Gates has been with the HEALTHeLINK account management team for more than a decade. He is responsible for the engagement and adoption of new health information services with both new and existing participating providers.
Stacy Goyette, MPH, PMP
Senior Manager, Project Management Office


Goyette brings ten years of project management experience in health care, and is responsible for leading the Project Management Office at HEALTHeLINK. She and her team support projects ranging from strategic and policy related efforts, to technical enhancements and new features, in support of HEALTHeLINK's initiatives and goals.

Goyette holds a Master of Public Health (MPH) and Project Management Professional (PMP) certification.
Jillian Greenbaum
Senior Manager, Population Health


Greenbaum is responsible for developing and growing HEALTHeLINK’s Population Health Services to support the WNY health care community with Value Based Payment Initiatives.  She and her team leverage HEALTHeLINK’s robust data set to offer creative solutions, strategic support, and analytic tools for health care providers and HEALTHeLINK stakeholders to improve overall quality and cost of care.

Greenbaum brings 15 years of combined payer, healthcare technology, value-based payment, and clinical integration support to help organizations achieve success aligning with innovative reimbursement programs.
Denise Marshall
Senior Manager, Analytics & Systems Management


Marshall has over twenty years of information technology experience and is responsible for leading the technical, interface and analytics teams at HEALTHeLINK. She joined HEALTHeLINK in 2007 as one of its original team members. In her current role, Marshall manages the integration, performance and quality of all incoming and outgoing data, as well as the analysis and reporting of metrics and measures.